Privacy Policy
1. Introduction
Welcome to Olbrite! Your privacy is important to us. This Privacy Policy describes how Olbrite Inc. («Olbrite,» «we,» «our,» or «us») collects, uses, discloses, and protects your personal information when you use our services, including our app «Olbrite Chat,» which is integrated with WhatsApp and connected via Facebook Developer to Mindy, our advanced assistant. This Privacy Policy is intended to comply with applicable privacy laws and requirements, including those outlined by Meta for apps connected through their platform.
2. Information We Collect
- Personal Information: We may collect your name, phone number, and contact information when you interact with Mindy via WhatsApp or other platforms.
- Usage Information: We collect data regarding how you use Olbrite Chat, including conversation history, connection times, interaction details, and other related activities with our services.
- Device Information: We may collect information about your device, including your IP address, device type, operating system, and browser type, to provide a better experience.
- Log Information: We collect log information that may include details such as your device’s Internet Protocol (IP) address, device name, version of the operating system, the configuration of the app when utilizing our service, the time and date of your use of the service, and other statistics.
- Cookies and Tracking Technologies: We may use cookies and similar technologies to collect information on how our services are used, which allows us to improve and personalize our services.
3. How We Use Your Information
- To Provide and Improve Services: We use your information to provide the services requested through Olbrite Chat, including answering questions, facilitating tasks, and improving our service quality.
- To Personalize Your Experience: Mindy may tailor responses based on your previous interactions to better assist you and enhance user satisfaction.
- Communication Purposes: We may contact you for customer support, updates, or notifications about changes in our services, including important security updates or service-related notifications.
- Analytics and Performance Monitoring: We may use your information to analyze usage trends, assess service performance, and understand user needs to make informed improvements.
- Compliance with Meta Requirements: We use and process data in compliance with Meta’s policies to ensure the proper and secure use of platforms like WhatsApp and Facebook Developer.
4. Sharing Your Information
We do not sell your personal information. We may share your information with trusted third parties solely for the purpose of providing our services, such as:
- Service Providers: Partners who assist us in delivering our services, like Facebook Developer, WhatsApp, and other technical service providers that enable us to offer advanced functionalities.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Data Security
We take your privacy seriously and implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, and secure server environments to ensure your data is protected.
6. Retention of Information
We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete the personal information we hold about you. You may also have the right to restrict or object to certain data processing activities. To exercise these rights, please contact us using the contact information provided below.
8. Children’s Privacy
Our services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children without appropriate consent. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the «Last Updated» date. We encourage you to review this page periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us. Thank you for trusting Olbrite and our services.